At DanceDressing, we strive to provide an exceptional shopping experience for all our customers who share our love for ballroom dancing. We understand the importance of receiving your items promptly and in perfect condition. Therefore, we have developed a comprehensive shipping policy to ensure your satisfaction.
Free Worldwide Shipping (Regular Post): We are delighted to offer free shipping for all orders worldwide when regular post is selected as the shipping method. This service allows us to deliver your ballroom items efficiently while keeping costs low for you. Please note that regular post may have longer delivery times compared to expedited shipping options.
Estimated Delivery Time: The estimated delivery time for orders shipped via regular post will vary depending on your location. On average, you can expect your package to arrive within 3-4 weeks after it has been dispatched from the warehouse. Please note that unforeseen circumstances such as customs delays or natural disasters may affect the delivery time. We kindly ask for your patience and understanding in such situations.
Order Processing Time: Once your order is successfully placed and if items are available, your order will be carefully processed and packed within 1-5 days. This includes quality checks, packaging, and preparing the necessary documentation for shipping.
Tracking Your Order: To keep you informed about the progress of your shipment, we provide a tracking number for all orders. Once your package is dispatched, we will send you an email with the tracking details. You can use this information to track your order on our website or the carrier's website.
Fast Shipping (Additional Cost): For customers who require faster delivery, we offer expedited shipping options at an additional cost. If you need your ballroom items urgently, please contact us at firstname.lastname@example.org to discuss the available options and associated costs. Our customer service team will assist you in selecting the most suitable expedited shipping method based on your location and preferences.
International Customs and Duties: Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are not included in the purchase price and are the responsibility of the customer. It is essential to familiarize yourself with your country's customs regulations and any applicable fees before placing an order.
Undelivered Packages: In the event that a package is undelivered due to an incorrect shipping address provided by the customer, refusal to pay customs duties, or failure to collect the package from the carrier's facility within the specified timeframe, DanceDressing will not be held responsible. Additional shipping charges may apply for reshipping the package in such cases.
Order Changes and Cancellations: If you need to make changes to your order or cancel it after it has been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that order changes or cancellations may not be possible if the package has already been shipped.
For any further inquiries or assistance regarding our shipping policy, please don't hesitate to contact us at email@example.com. Our dedicated team is always here to help you.
Thank you for choosing DanceDressing for all your ballroom dancing needs. We appreciate your trust in our products and services.
Last updated: 4.05.2023